Refund policy

Our "Not for Me" policy

We pride ourselves on producing products that do exactly what they say they will. In the unlikely event you don't experience the intended benefits of any VitaminMe product - purchased and used consistently for 90 days - we will gladly refund you the full product value, less any shipping costs incurred.

Refund timeframes

Refund requests need to be placed within two weeks of the 90-day guarantee period ending (from date of purchase). If your refund request is outside of this period, we will be unable to issue a refund. Refunds take approximately 2–5 business days to process.

To apply for a refund, please email us at hello@vitaminme.co.za.